Earlier in March 2019, Singtel announced its all-digital SIM-only no-contract mobile plan, GOMO – short for “Get Out More Often”.

GOMO SIM-only no-contract plan offers 20GB data, 200 minutes talk time, 200 SMSes and free Caller ID (typically charged at S$5/month), all for just S$20/month.

If this is not enough, you can add an additional 10GB data, 100 minutes talk time and 100 SMSes for just S$10/month – all in the convenience of the GOMO mobile app.

I took the plunge and signed up for GOMO a week later, and this is my GOMO experience.

What does an all-digital plan mean?

An all-digital plan means that:

1. The plan is not available in Singtel stores so there’s only one place where you can sign up – at GOMO.sg
2. There are no traditional customer support avenues such as a hotline to call or an electronic mailbox (email) for your queries but you do get a 24/7 live chat customer service.
3. There’s only one way to pay your GOMO bills and that is via credit card.

So how do GOMO compare?

HardwareZone had done up a very good article comparing all the SIM-only + no-contract plans in Singapore right now.

GOMO was HardwareZone’s mobile plan of choice, in not 1, not 2, but 3 categories – value, basic and mid-range plans, as they offered the most value at the least cost. Another positive is that GOMO is operating on Singtel’s network.

M1 and StarHub also joined the party in the last 30 days or so and introduced similar competitive offerings of their own – M1’s SIM-only and StarHub’s giga. In the face of the new products, GOMO still fared quite well according to HardwareZone.

For details on the new M1 SIM-only and StarHub’s giga plan, I recommend reading the HardwareZone article linked above or this article by MoneySmart on SingTel GOMO vs StarHub giga vs M1.